Returns,Exchange & Cancellation Policy
Dear Buyer / User,
Welcome to www.ilovefashion.co.in, a website (the “Website”) owned by ILoveFashion brand,(“ILoveFashion”, “We” or “Us”) business name as JMK TRADERS, a registered brand with Trademarks of India Act, 1999.
www.ilovefashion.co.in is the only brand website owned by JMK TRADERS, a company having its registered address at 210, Prestige Precinct, Dr.Almeda Road, Thane (West). Mumbai 400602.
ILoveFashion or JMK TRADERS does not has any other affiliate website.
ILoveFashion is currently shipping all over India on our brand website and our amazon india brand store. ILoveFashion is a registered brand with Amazon India Brand Registry.
At ILoveFashion we understand how important it is to receive your purchased products in the finest condition, and on time. Know this - we work around the clock to try and get you your products in the shortest timeframe possible.
You can reach us at firstname.lastname@example.org, customer support helpline: +91 99305 05002, between Monday to Saturday, 12 noon to 7pm only. Whatsapp: +91 99305 05002 in case of any queries. We strive to answer & fix all queries at the earliest.
Return/ Refund/ Cancellation/ Exchange is not eligible for product category “personalized products”, because these products are handmade only after a buyer’s choice and preference. However, the FAQ section will also help you, where we have tried to cover topics / doubts / queries, topic wise.
Frequenty Asked Questions by a user / buyer:-
In case I do not want the product I ordered for or I change my mind, can I Cancel the order? ,
If an order is not a urgent order, A user does not mention early delivery in buyer request, in that case a user has to hatsapp +91 9930505002 immediately or in next 1 hour after making order payment. We accept order cancellation within 24 hours after making an order payment because that is usually when the order is still in process and its not prepared and we can refund order amount after deducting 3% cancellation charges. Refund always happens to same source from where payment is made.
If i do not like the product when i get it, what is the return policy ?
Since these products are handmade and customized with "your name" and "details which you want on the product", the products do not fall under return / exchange/ cancellation policy. A user has to order only after seeing